Shipping Policy of Histolab.AE

 

At Histolab.AE, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy outlines how we deliver our beauty and skincare products to you, ensuring a convenient and efficient process.

 

1. Delivery Process

 

We understand the importance of timely and secure delivery. To ensure that your orders are delivered promptly and in perfect condition, we partner with trusted third-party courier services. Rest assured that your items will be handled with care and professionalism throughout the delivery process.

 

2. Delivery Locations

 

We proudly offer shipping services both within the UAE and to international destinations.

 

	Domestic Delivery (UAE):We guarantee fast and reliable delivery within UAE cities.

 International Delivery:

 

We extend our services to various countries worldwide to bring our beauty and skincare products to your doorstep. Shipping options and availability will be displayed during the checkout process based on your location.

 

3. Delivery Timeframes

 

We aim to deliver your orders as quickly as possible:

 

 Within UAE: Orders are typically delivered within 1 to 2 working days.

 

 International Delivery: For international orders, including GCC countries, delivery

 

typically takes between 4 to 10 working days.

 

Please note that delivery times may vary depending on factors such as destination and customs processing.

 

4. Delivery Charges

 

We believe in transparent and fair pricing for our valued customers:

 

 Domestic Delivery (UAE): A flat delivery fee of AED 10 will apply for orders within

 

the UAE.

 

 International Delivery: The applicable delivery fees will be displayed at checkout based

 

on your location and the size of your order.

 

 Free Delivery: We offer free delivery for orders within the UAE that meet a minimum

 

order value (the minimum order value will be specified during checkout).

 

5. Address and Contact Information

 

To avoid delivery delays, please provide accurate and complete shipping information during checkout, including:

 

 Full name

 

 Correct delivery address

 

 Active contact number

 

Providing accurate details ensures that our courier partners can contact you if needed and helps guarantee a smooth and timely delivery experience.

 

6. Customs and Import Duties

 

For international orders, please note that customs fees, taxes, and import duties may apply depending on the destination country’s regulations. These charges are the responsibility of the customer and will not be covered by Histolab.AE.

 

7. Order Tracking

 

Once your order has been dispatched, you will receive a confirmation email with tracking details. You can use this information to monitor the progress of your delivery in real time.

 

8. Delivery Issues and Delays

 

While we strive to deliver all orders on time, certain circumstances beyond our control (such as weather conditions, customs delays, or logistical issues) may cause delays. If you experience any issues with your delivery, please contact our customer support team for assistance.

 

9. Lost or Damaged Items

 

If your order is lost or arrives damaged, please contact us within 48 hours of receiving your order. We will work with our delivery partners to resolve the issue promptly.

 

10. Contact Us

 

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us:

 

Histolab.AE Dubai, United Arab Emirates Email: ask@histolab.ae Website: www.histolab.ae

 

We value your trust and are dedicated to making your shopping experience with Histolab.AE smooth and satisfying. Thank you for choosing us for your beauty and skincare needs. Your satisfaction is our priority.